A Mystique Mystery, now solved!

Started by Madman, October 30, 2009, 09:43:53 PM

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S204STi

#30
November 10, 2009, 02:31:08 PM
Quote from: giant_mtb on November 10, 2009, 02:18:49 PM
Perhaps you should tell them about your dissatisfaction.  Write a letter, mention the name of the tech, and explain your frustration.  If management is good, they'll probably give the guy a word or two.

Or not... :mask:

Most of the time, not.  The culture tends to be very insular.  Management tends to stand by the techs unless there is an obvious problem.  If there is a matter of opinion that's one thing, but blatant lying is another.

So there was absolutely no oil in the spark plug bores, Madman?

Madman

#31
November 10, 2009, 02:57:04 PM
Quote from: R-inge on November 10, 2009, 02:31:08 PM
So there was absolutely no oil in the spark plug bores, Madman?


No oil.  None, nada, zilch!

Cheers,
Madman of the People
Current cars: 2015 Ford Escape SE, 2011 MINI Cooper

Formerly owned cars: 2010 Mazda 5 Sport, 2008 Audi A4 2.0T S-Line Sedan, 2003 Volkswagen Passat GL 1.8T wagon, 1998 Ford Escort SE sedan, 2001 Cadillac Catera, 2000 Volkswagen Golf GLS 2.0 5-Door, 1997 Honda Odyssey LX, 1991 Volvo 240 sedan, 1990 Volvo 740 Turbo sedan, 1987 Volvo 240 DL sedan, 1990 Peugeot 405 DL Sportswagon, 1985 Peugeot 505 Turbo sedan, 1985 Merkur XR4Ti, 1983 Renault R9 Alliance DL sedan, 1979 Chevrolet Caprice Classic wagon, 1975 Volkswagen Transporter, 1980 Fiat X-1/9 Bertone, 1979 Volkswagen Rabbit C 3-Door hatch, 1976 Ford Pinto V6 coupe, 1952 Chevrolet Styleline Deluxe sedan

"The saddest aspect of life right now is that science gathers knowledge faster than society gathers wisdom." ~ Isaac Asimov

"I much prefer the sharpest criticism of a single intelligent man to the thoughtless approval of the masses." - Johannes Kepler

"One of the most cowardly things ordinary people do is to shut their eyes to facts." - C.S. Lewis

Eye of the Tiger

#32
November 10, 2009, 02:58:11 PM
Quote from: Madman on November 10, 2009, 02:57:04 PM

No oil.  None, nada, zilch!

Cheers,
Madman of the People


That's because the dealer cleaned it out
2008 TUNDRA (Truck Ultra-wideband Never-say-die Daddy Rottweiler Awesome)

S204STi

#33
November 10, 2009, 03:03:02 PM
Quote from: NACar on November 10, 2009, 02:58:11 PM
That's because the dealer cleaned it out

That's possible.

I guess we'll see in a few thousand miles.

Madman

#34
November 10, 2009, 03:33:28 PM Last Edit: November 10, 2009, 04:48:40 PM by Madman
Quote from: NACar on November 10, 2009, 02:58:11 PM
That's because the dealer cleaned it out


Plugs weren't oil fouled (like they claimed) and the valve cover still has the same dirt on it as it did when it went in.  And the plug wires weren't "soaked with oil" like they said, either.  They diagnosed the range sensor then tacked a bunch of other shit onto the quote thinking she would just say yes and not question any of it.

Cheers,
Madman of the People
Current cars: 2015 Ford Escape SE, 2011 MINI Cooper

Formerly owned cars: 2010 Mazda 5 Sport, 2008 Audi A4 2.0T S-Line Sedan, 2003 Volkswagen Passat GL 1.8T wagon, 1998 Ford Escort SE sedan, 2001 Cadillac Catera, 2000 Volkswagen Golf GLS 2.0 5-Door, 1997 Honda Odyssey LX, 1991 Volvo 240 sedan, 1990 Volvo 740 Turbo sedan, 1987 Volvo 240 DL sedan, 1990 Peugeot 405 DL Sportswagon, 1985 Peugeot 505 Turbo sedan, 1985 Merkur XR4Ti, 1983 Renault R9 Alliance DL sedan, 1979 Chevrolet Caprice Classic wagon, 1975 Volkswagen Transporter, 1980 Fiat X-1/9 Bertone, 1979 Volkswagen Rabbit C 3-Door hatch, 1976 Ford Pinto V6 coupe, 1952 Chevrolet Styleline Deluxe sedan

"The saddest aspect of life right now is that science gathers knowledge faster than society gathers wisdom." ~ Isaac Asimov

"I much prefer the sharpest criticism of a single intelligent man to the thoughtless approval of the masses." - Johannes Kepler

"One of the most cowardly things ordinary people do is to shut their eyes to facts." - C.S. Lewis

S204STi

#35
November 10, 2009, 04:17:14 PM
Well, that's too bad.  Clearly that is because they are a dealer, because no independent shop is capable of dishonesty.

Madman

#36
November 10, 2009, 04:58:16 PM
Quote from: R-inge on November 10, 2009, 04:17:14 PM
Well, that's too bad.  Clearly that is because they are a dealer, because no independent shop is capable of dishonesty.


I'm not picking on dealers in general, just THIS particular dealer.  I've been to some pretty shoddy independent shops, too.

If anything, I expect a higher standard of service from a dealer than I would from Joe Schmoe's garage, even though I personally know a couple of Joe Schmoes who do excellent work.  The problem is Joe Schmoe doesn't have access to the million dollar Cray supercomputers needed to diagnose some of today's electronics like the dealer does.

If necessary, I will use a dealer again.  Just not THIS dealer!


Cheers,
Madman of the People
Current cars: 2015 Ford Escape SE, 2011 MINI Cooper

Formerly owned cars: 2010 Mazda 5 Sport, 2008 Audi A4 2.0T S-Line Sedan, 2003 Volkswagen Passat GL 1.8T wagon, 1998 Ford Escort SE sedan, 2001 Cadillac Catera, 2000 Volkswagen Golf GLS 2.0 5-Door, 1997 Honda Odyssey LX, 1991 Volvo 240 sedan, 1990 Volvo 740 Turbo sedan, 1987 Volvo 240 DL sedan, 1990 Peugeot 405 DL Sportswagon, 1985 Peugeot 505 Turbo sedan, 1985 Merkur XR4Ti, 1983 Renault R9 Alliance DL sedan, 1979 Chevrolet Caprice Classic wagon, 1975 Volkswagen Transporter, 1980 Fiat X-1/9 Bertone, 1979 Volkswagen Rabbit C 3-Door hatch, 1976 Ford Pinto V6 coupe, 1952 Chevrolet Styleline Deluxe sedan

"The saddest aspect of life right now is that science gathers knowledge faster than society gathers wisdom." ~ Isaac Asimov

"I much prefer the sharpest criticism of a single intelligent man to the thoughtless approval of the masses." - Johannes Kepler

"One of the most cowardly things ordinary people do is to shut their eyes to facts." - C.S. Lewis

shp4man

#37
November 10, 2009, 05:00:03 PM
Interesting story. The valve covers on that engine leak, it's kind of a characteristic. It's hard to see just looking at the top of the motor. The MAF sensor could well be the cause of your problems. How many miles are on the car? Do they have smog tests where you are?

Eye of the Tiger

#38
November 10, 2009, 05:29:54 PM
Quote from: Madman on November 10, 2009, 03:33:28 PM

Plugs weren't oil fouled (like they claimed) and the valve cover still has the same dirt on it as it did when it went in.  And the plug wires weren't "soaked with oil" like they said, either.  They diagnosed the range sensor then tacked a bunch of other shit onto the quote thinking she would just say yes and not question any of it.

Cheers,
Madman of the People


By "oil fouled", I assume they were talking about the top of the plug was oily just due to leaking, not that business end was actually fouled from oil.
2008 TUNDRA (Truck Ultra-wideband Never-say-die Daddy Rottweiler Awesome)

Rupert

#39
November 10, 2009, 08:29:34 PM
Check it all over really well in a couple hundred or so miles. If there's still no oil on the plug wires, kick some dealer ass.
Novarolla-Miata-Trooper-Jeep-Volvo-Trooper-Ranger-MGB-Explorer-944-Fiat-Alfa-XTerra

13 cars, 60 cylinders, 52 manual forward gears and 9 automatic, 2 FWD, 42 doors, 1988 average year of manufacture, 3 convertibles, 22 average mpg, and no wheel covers.
PRO TENACIA NULLA VIA EST INVIA
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