LOL,yep,that's the way some customers are.
I've seen things like that more times than I can count.

Those are great!

I'm sure someone laughed at me when I said the heater didn't work and the lower rad hose was busted.

OH and the weird smell one- no like co-worker bought a fairly new Explorer from Carvana last week- said it smelled weird. Turns out there was a BIG bag of "illicit substances" in the front center console LOLOLOLOL

There's a boatload of those Customer States videos up there. Good entertainment.