Tesla

[12,000 RPM]

Just because Tesla seems to he screwing it up, that doesn't mean a standard dealership network is the way to solve the problem.

Well incompetence is incompetence. But there are a lot of fundamental issues with this sales model that just don't make sense for Tesla or the customer.

[2o6]

If this was a Chevrolet dealership, (or any other dealer, mind you) they would have been eviscerated in the press, and rightfully so.


Tesla Corp probably doesn't know where that car is. Wouldn't be surprised if it doesn't exist.

[12,000 RPM]

Would be curious to know their CPO buying process as well. I'm imagining a lot of lost titles

[MrH]

Would be curious to know their CPO buying process as well. I'm imagining a lot of lost titles

That's essentially what the guy did on the youtube video right? 

[MrH]

The Dunning-Kruger effect on full display:

https://www.mendix.com/blog/tesla-cio-builds-erp-house-4-months-says-time-erp-upgrades/


Still waiting for Tesla to revolutionize auto manufacturing.  The alien dreadnought factory turned out to be hand assembling cars in a tent because he doesn't understand the basics of working to a takt time.

[12,000 RPM]

That's essentially what the guy did on the youtube video right?

No I mean Tesla buying cars to sell as CPO

[r0tor]

I think the real importance of a dealership is actually with the paint issues you see being reported (like on EE's video)... I know my Alfa dealer detailed the shit out of my car before I took delivery.  That's something you should really expect at this price point.  I'd imagine a lot of Model 3s would look much better at delivery if there was a dealer detailing the cars before delivery rather than being shipped basically direct.

[r0tor]

Also that Cpo video dude is a douche.  You don't add a vehicle to your insurance policy before you have it.  Period.  Actually, I'm not even sure it's possible to add a vehicle to your policy before it's actually registered to you (which first requires the title to be found).  I asked about this before taking delivery of my Giulia and my insurance agent not only advised against it but flat out refused.

Also, pick up the fucking phone and start talking to people before being a millennial crybaby trying to fight a battle over emails over something that likely costs many thousands of dollars.

[93JC]

Also that Cpo video dude is a douche.  You don't add a vehicle to your insurance policy before you have it.  Period.  Actually, I'm not even sure it's possible to add a vehicle to your policy before it's actually registered to you (which first requires the title to be found).

In my province, and likely everywhere else in Canada, you can't register a car to your name without insuring it first.

That said, I wouldn't insure the thing until the very day I was taking delivery. Insuring it months before taking possession of the thing is ridiculously stupid.

[MrH]

No I mean Tesla buying cars to sell as CPO

Oh. I think most just go straight to auction. They're having an issue now though with Tesla residuals tanking badddd

[MX793]

In my province, and likely everywhere else in Canada, you can't register a car to your name without insuring it first.

That said, I wouldn't insure the thing until the very day I was taking delivery. Insuring it months before taking possession of the thing is ridiculously stupid.

Same in NY.  You need an active insurance policy on the vehicle, and cards/papers to get plates (no temp tags in NY, either).  I always have the policy activated the day of or day before pickup.

[SJ_GTI]

Same in NY.  You need an active insurance policy on the vehicle, and cards/papers to get plates (no temp tags in NY, either).  I always have the policy activated the day of or day before pickup.

NJ is essentially the same. Before I bought my car I had the VIN already from the salesperson and got the insurance ready before I bought the car, but of course scheduled everything so that when I called the insurance company on the day i bought the Golf I canceled the insurance on the old car and activated the insurance on the new car. Since the dealer actually files the registration they actually require proof of insurance before they finalize the deal.

[r0tor]

You can not add car insurance to a car you do not yet own. Yes you need insurance to register which is usually done at time of sale - however proof of a current policy is actually all that is needed.

In my case I picked my Giulia up at like 8pm which is after my local insurance branch was closed. I told them about earlier that day to enquire if I could add it before they closed for the night.  The answer was a hard no since I was not yet the owner.  They simply put a note on my account and had a conversation with the dealer the next morning. The car was registered that night under my current insurance account.

The thought that internet superhero added a car he only put a deposit on to his insurance is laughable at best or more then likely incredibly dishonest and looking for attention.

[giant_mtb]

A bit, yeah, but the process still seems pretty convoluted and disorganized.

[MrH]

I just give my insurance a VIN and they add it.  I can do it online without even calling

I can easily add a car I don't own yet.  I think I have until 30 days after purchase to add it too.  I'm covered no matter what I buy until then.

[r0tor]

Think about this... You add a car to your insurance that is sitting on the dealer lot or a person's house.  Someone takes the car out to fill it up with gas before you take delivery and gets in an accident - go you really want to be responsible for that?

[MX793]

Think about this... You add a car to your insurance that is sitting on the dealer lot or a person's house.  Someone takes the car out to fill it up with gas before you take delivery and gets in an accident - go you really want to be responsible for that?

Don't know what to tell you.  In many places, you need insurance before they'll  issue you plates.  Unless you plan to  have every vehicle you buy trucked to your doorstep, that means it's going to be insured in your name but under someone else's charge for some period of time.

If it's at the dealer, they'll put dealer plates on it to drive it anywhere off the lot.  Dealer plates have their own insurance.

If a private sale, the seller has to maintain insurance as long as they have plates for the car.  Can't legally drive without plates.

[BimmerM3]

For the S2000, I did all the ownership paperwork at the dealership, then I went home to get the insurance sorted out, then I went back to the dealership so they could finish the registration and I could actually drive away. I think my policy also has a grace period for newly purchased vehicles, but I wasn't sure so I figured I wouldn't take the risk.

For the Explorer, I know I did all the paper work and drove away with the vehicle all in one trip, but I don't remember if I actually added to my policy before or after.

[r0tor]

Don't know what to tell you.  In many places, you need insurance before they'll  issue you plates.  Unless you plan to  have every vehicle you buy trucked to your doorstep, that means it's going to be insured in your name but under someone else's charge for some period of time.

If it's at the dealer, they'll put dealer plates on it to drive it anywhere off the lot.  Dealer plates have their own insurance.

If a private sale, the seller has to maintain insurance as long as they have plates for the car.  Can't legally drive without plates.

A current insurance policy will automatically cover a new purchase for a specific period as described in your agreement. That is all that is needed for registration to get a temp tag - that's why you give the dealer a copy of your current insurance card (even if it is for your trade in). 

If you buy a car on a weekend or after hours and tell the insurance beforehand, the insurance company will ask when you will take delivery - ie they are not adding it before that time and probably will not be until the next business day if the office is closed to confirm the transaction went through.

That is how things actually work. Do a search for adding insurance coverage to a car you do not own.  It's possible but highly unlikely as a main policy holder as they would be insuring a car in your name that you currently have no financial stake towards and therefore no collateral - all while possibly being driven by another unnamed driver. It doesn't work and puts the insurance company at a huge disadvantage.. Not to mention liability for yourself if you are a policy holder of a car in a wreck.


This sob story is 100% bullshit.

[MX793]

A current insurance policy will automatically cover a new purchase for a specific period as described in your agreement. That is all that is needed for registration to get a temp tag - that's why you give the dealer a copy of your current insurance card (even if it is for your trade in). 

If you buy a car on a weekend or after hours and tell the insurance beforehand, the insurance company will ask when you will take delivery - ie they are not adding it before that time and probably will not be until the next business day if the office is closed to confirm the transaction went through.

That is how things actually work. Do a search for adding insurance coverage to a car you do not own.  It's possible but highly unlikely as a main policy holder as they would be insuring a car in your name that you currently have no financial stake towards and therefore no collateral - all while possibly being driven by another unnamed driver. It doesn't work and puts the insurance company at a huge disadvantage.. Not to mention liability for yourself if you are a policy holder of a car in a wreck.


This sob story is 100% bullshit.

I can tell you right now, that's not how it works in NY and probably several other states.

No temp tags in NY.  NY policies do not automatically cover a new purchase and a copy of your current policy will not allow a dealership to get you plates.  You need cards for the specific vehicle (there's also an electronic verification between DMV and insurance company, but this generally occurs later since the DMV is slow).

[2o6]

Boy, this is a clusterfuck of a thread (as usual)


Rotor, you can't possibly say with certainty that every state and registration and insurance is exactly the same. The CHEVROLET dealer I bought my Sonic from wouldn't let me drive it off the lot until I had proof of insurance; that does not mean the policy my old car was on, but specific proof that my car (VIN and all) was insured. It only took me roughly 40 mins to do so and for the company to fax over proof, but I needed proof nonetheless. And this was BEFORE I signed any loan paperwork.


The example of the "what if a lot porter takes a car out before you sign for it and wrecks it?" That's also dumb; that car would be covered under the dealership's corporate insurance. You think this ain't happened before? (yours truly has done this before, the customer was OK. She just waited for the body shop to repair her new car, and I ended up getting a write up for damaging a car).



The problem is that Tesla does not have enough manpower, or most likely, wrote this whole process up with little understanding of how used cars are sold. I wouldn't be surprised if that Model X doesn't "exist". It sounds like Tesla may have sold a car that wasn't officially in their possession. At a dealership, that deal could quickly be undone. With Tesla, it's sent out to a big corporate entity that has to deal with several states and processes of dealer and customer transactions; no surprise they can't find the car, let alone recondition and even DETAIL the car.



This process seems too automated; the guy probably literally HAD to insure the car and provide other documentation otherwise the buying process would end up stalled; since there's no real person to talk to and override any steps.

Also, pick up the fucking phone and start talking to people before being a millennial crybaby trying to fight a battle over emails over something that likely costs many thousands of dollars.

Talk to whom?

[93JC]

A current insurance policy will automatically cover a new purchase for a specific period as described in your agreement.

Mine doesn't, it only covers vehicles specifically named in the policy. It will cover "non-owned" vehicles (rental cars) if I pay for supplemental coverage (which I do).

That is all that is needed for registration to get a temp tag

No such thing as a "temp tag" here. Either you have valid registration and the corresponding licence plate with validation sticker, or you don't. I can temporarily use my old plate and registration, in conjunction with a bill of sale, for up to two weeks. Still have to have the car (specifically) insured.

If you buy a car on a weekend or after hours and tell the insurance beforehand, the insurance company will ask when you will take delivery - ie they are not adding it before that time and probably will not be until the next business day if the office is closed to confirm the transaction went through.

I can't register a car without a physical copy of my liability insurance card, with the vehicle in question listed on it, or a faxed copy from my insurance company. I can add the new car to the policy beforehand (and have it 'post-dated' to take effect on the day of purchase), or on the day of purchase.

That is how things actually work. Do a search for adding insurance coverage to a car you do not own. It's possible but highly unlikely as a main policy holder as they would be insuring a car in your name that you currently have no financial stake towards and therefore no collateral - all while possibly being driven by another unnamed driver.

A "financial stake" like a $2,500 non-refundable deposit?

Not to mention liability for yourself if you are a policy holder of a car in a wreck.

I agree that it's stupid for the guy to have insured the car so far in advance; I said as much.

[2o6]

Could he have *not* insured the car though? I get the gist from that form he filled out, that he would not have been able to move forward with purchasing the car if he hadn't sent the proof of insurance. And it doesn't seem like there's a physical person at that stage you can talk to to override that step.

[2o6]

OR


This car probably has a lien on it and despite being paid off it may take awhile for Tesla to get the title.



When I had that Honda Fit about a year and a half ago, it took me a solid 60 days to get the title, despite the loan being paid in full. Some smaller banks are just slow about releasing liens. Then add another layer of bureaucracy with the BMV/DMV, and then going thru Tesla's channels....


Tesla listed it too soon, and there's no real logistics person there to physically see and say "hey, this car is not ready", like they could at a dealership.

[r0tor]

Firstly, mostly all states require LIABILITY insurance.  That's coverage on the driver and not the car.  There is no reason any state would prohibit temporary liability coverage on a new car from an existing coverage... It's not about the damn car.

Secondly

https://www.progressive.com/answers/new-car-insurance/
https://www.allstate.com/tr/car-insurance/buying-a-car-on-the-weekend.aspx
https://www.autotrader.com/car-shopping/buying-car-how-do-you-add-insurance-if-you-buy-ove-225720
Https://www.thetruthaboutinsurance.com/new-car-insurance-grace-period/
... Or try any other insurance company...

[BimmerM3]

Also, pick up the fucking phone and start talking to people before being a millennial crybaby trying to fight a battle over emails over something that likely costs many thousands of dollars.

I haven't watched this dude's actual video yet, but fuck phone calls. I use email because it creates a paper trail of exactly what was said, not because of some nonsense about millennials.

[Soup DeVille]

Could he have *not* insured the car though? I get the gist from that form he filled out, that he would not have been able to move forward with purchasing the car if he hadn't sent the proof of insurance. And it doesn't seem like there's a physical person at that stage you can talk to to override that step.

Looks like he used their financing, so the insurance would have been required by the lender, not the state.

[r0tor]

I haven't watched this dude's actual video yet, but fuck phone calls. I use email because it creates a paper trail of exactly what was said, not because of some nonsense about millennials.

Yes, nothing says urgency like trading emails once every few days

[2o6]

Looks like he used their financing, so the insurance would have been required by the lender, not the state.

So, it looks like it's Tesla having a logistical and customer service problem. Their processes aren't in order.



Yet and still, it looks like he wouldn't be able to move forward with financing, etc and reserving the car until he provided all the information. That part needs to be refined.

[r0tor]

https://www.policygenius.com/blog/can-i-insure-a-vehicle-i-dont-own/